Returns & Exchanges
If you are not satisfied with your order for any reason, we will accept the return of items that are in new, unused condition, with original tags attached and all original packaging and other components included, when accompanied by an original VENI.VIDI.VICI.MIAMI receipt/invoice or gift receipt.
Returned items must not be washed, worn or altered. We do not accept returns of swimwear, underwear, or Clearance items.
Credit for your returned item(s) will be refunded back to your account in the same form of payment used to purchase the item(s). The credit should appear on your next statement. You will receive an email, sent to the email address you provided, confirming the completion of the return processing.
All returns/exchanges of online orders, must be returned within 14 days from the day you receive your order.
Return your Order
To return or exchange your order, please follow these instructions:
1. Complete the required information on the packing slip included with your package.
2. Securely pack your merchandise, making sure to include all pages of the packing slip. Please try to use the original shipping box and materials.
3. Affix the pre-addressed and pre-paid return label to your return package.
4. For purchases made on vvv.fashion mail your return package at any US Postal Service office.
Return and Exchange Restrictions:
- At this time VENI.VIDI.VICI.MIAMI cannot accept cross-border returns or exchanges.
- Refunds will be issued in the original tender of the purchase.
- Eligible merchandise purchased on VENI.VIDI.VICI.MIAMI using PayPal may be returned to VENI.VIDI.VICI.MIAMI for a refund to the purchasing PayPal account only, no exchanges.
- All VENI.VIDI.VICI.MIAMI merchandise must have all original packaging and components to be eligible for return or exchange.
- Merchandise not accompanied by an original receipt or gift receipt may be returned for a merchandise credit or exchanged for the value of the item’s current selling price.
VENI.VIDI.VICI.MIAMI reserves the right to modify its return and exchange policy at any time.
Last Updated: January 20, 2019